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New mobile number or phone

Updated on 27 January 2026

New mobile number

If you have a new number, contact BCV by telephone to link the new number to your TWINT account.

That will ensure you can keep your transaction history, automatic payments, and loyalty cards. 

 

New phone     

Download the BCV TWINT app on your new phone and log in to your account again by following the step-by-step instructions on your phone. 

 

Need more information?

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